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I didn't receive my key.
For whatever reason, if you didn't receive your key, please open a ticket by contacting us on our website so we can further discuss there.
Where do I redeem my key?
You can redeem and download the software at https://loader.live
I bought. Where is my key?
You should find your key step by step following this process: 1. Open your email 2. Look for a recent sellpass mail and open it 3. Hit on "View your Purchase" 4. Your key should be under the 'Product Issued' tab
I'm having issues with Krampus.
If Krampus spits out errors for whatever reason, please open a ticket by contacting us on the website so we can further discuss there.
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